IQ Verify Ltd aims to provide professional services to its Clients on time and within budget. IQ Verify Ltd operates a Quality Management System.
The Management is committed to:
The Management has a continuing commitment to:
The structure of the Quality Management System is defined in this Quality Manual. All personnel understand the requirements of this Quality Policy and abide with the contents of the Quality Manual.
In addition to all English and EU commercial legislation and regulations, the organisation complies with all legislation and regulations specifically related to its business practices.
The Organisation constantly monitors its quality performance and implements improvements when they are required.
The Quality Policy is regularly reviewed in order to ensure its continuing suitability.
IQ Verify is committed to working impartially, this is overseen by an independent impartiality committee, which consists of senior industry experts, who are experienced in the area which IQ Verify operates.
The Impartiality committee review IQ Verify’s processes, policies and procedures to ensure that impartiality is maintained.
IQ Verify has commitment to impartiality in all its activities relating to the certification process and that it fully understands the importance of impartiality, conflicts of interest and ensures the objectivity of its certification activities.
The senior management of IQ Verify are responsible for the impartiality of its certification activities and will not allow commercial, financial or other pressures to compromise impartiality. However, ALL IQ Verify personnel, either internal or external, or committees, who could influence the certification activities, shall act impartially and shall not allow commercial, financial or other pressures to compromise impartiality.
IQ Verify identifies risks to its impartiality on an ongoing basis. This will include those risks that arise from its activities, from its relationships, or from the relationships of its personnel (this includes internal and external personnel, or committees who could influence certification activities). A relationship presenting a risk to impartiality can be based on ownership, governance, management, personnel, shared resources, finances, contracts, marketing (including branding), and payment of a sales commission or other inducement for the referral of new clients, etc. IQV acknowledge that relationships do not necessarily present a body with a threat to impartiality, but must be considered.
Specific identified risks involving personnel including external auditors includes the following:
When a relationship poses an unacceptable threat to impartiality then certification shall not be provided.
IQ Verify or any part of the same legal entity and entities under its organisational control will not:
This does not preclude the following:
IQ Verify will respond to any threats to its impartiality appropriately
IQ Verify maintains and makes available upon request, the following:
Company information that holds a certification with IQ Verify, including:
Certification scheme document which details:
To request any of the above information please contact firstname.lastname@example.org